Hardware
What materials can I carve?
Your X-Carve Pro can carve plywood, hardwoods, softwoods, and MDF. It can carve plastics, including HDPE, Delrin®️, polycarbonate, acrylic, and Corian®️.* It can also carve Non-ferrous metals, including aluminum, brass, copper, etc. For optimal results in aluminum and non-ferrous metals, lubrication and tools specifically designed for metals are required. *In order to achieve optimal results when carving, proper cut settings and chip removal are required. Inventables continues to test and refine cut settings for materials and will provide updated recommendations in Easel when available.
Can I carve metal with it?
You can carve aluminum and other non-ferrous metals. For optimal results in aluminum and non-ferrous metals, lubrication and tools specifically designed for metals are required.
How is the spindle cooled?
The spindle is air-cooled for easy setup and use.
Can I attach a laser?
We do not have any plans down the line to support anything besides a router head for X-Carve Pro. This is for both safety reasons and our inability to offer quality software for these applications. There are some people making these modifications to their machines but they are considered unsupported upgrades, are not covered by and will likely void the 1-year limited warranty that comes with X-Carve Pro.
Is there an expander kit to turn my X-Carve to X-Carve Pro?
The X-Carve and X-Carve Pro are two very different CNC machines. The X-Carve uses a router and belt drive system, while the X-Carve Pro has an included spindle and uses ball screws and linear guides. While it’s not possible to expand your X-Carve to an X-Carve Pro, many customers are looking forward to running both machines out of their shop.
Is there an expander kit to turn my 4x2 to 4x4?
We currently do not offer an expander kit to turn your 4x2 into a 4x4.
Can I use my own spindle?
We do not recommend or support the use of your own spindle. The included 2hp (1.5Kw) spindle arrives ready to work with pre-programmed VFD (variable frequency drive).
What is the maximum size material that can be carved (length, width, thickness)?
The maximum size material that can be carved is infinite feet long, 4ft wide, and 4 inches thick.
What is the weight of the X-Carve Pro?
Approximately 300lbs for the 4x4 and approximately 275lbs for the 4x2.
What is the footprint of the X-Carve Pro?
The footprint for the 4x4 model is 65.75in x 55.75in x 25in and the footprint for the 4x2 model is 65.75in x 31.6in x 25in.
Software
Can I test out Easel Pro before purchasing the X-Carve Pro?
When you select Easel Pro with your X-Carve Pro machine purchase, you’ll have plenty of time to get to know our intuitive drag-and-drop software. But if you’d like some extra time to see how easy it is to use, you can sign up for a free 30-day trial of Easel Pro here.
Can I import files from another program?
Yes, as long as your program can export standard G-Code, SVG, or DXF files, the X-Carve Pro will work with other CAD/CAM software options.
Can I run Easel Pro on multiple machines?
Yes, and with our new Machine Profiles feature, you can move your computer from machine to machine.
Do I need Internet access to use Easel and X-Carve Pro?
Internet access is required to load and save Easel projects. Internet access is not required to work with a project once loaded or to connect to your machine and carve a project. If you do make changes to an Easel project while working offline, you will need to re-connect to the Internet to save them before closing the tab/window that the project is running in.
Will I be automatically billed after my Easel Pro subscription runs out?
No, you will not be automatically billed. Instead, we will send you a reminder so you can update your payment method and avoid disrupting your subscription.
What happens to my Easel Pro account after 3 years?
When your Easel Pro subscription runs out, you will need to have a valid payment method stored on your account for it to renew. Otherwise, your account will become an Easel Free account. We do not delete or destroy any projects, so if that happens (accidentally or on purpose), you'll just need to enter a valid payment method to be restored to an Easel Pro experience again.
Are there any pre-loaded projects?
We have many Easel files available on our Projects Page
Shipping & Setup
How will the X-Carve Pro be delivered?
It will ship via LTL freight in several boxes on a pallet with lift gate service included through our carrier. The size of the pallet is estimated around 69.09" x 30.11" x 22.64.
How much will shipping cost?
The X-Carve Pro ships via LTL Freight. This is a 300-pound product and requires freight shipping. Shipping services include lift gate delivery.
The shipping cost for the machine alone is a flat rate of $373.62. There will be a slight additional charge for the included surfacing bit that ships separately from the machine based on the delivery address. Any additional items purchased with the machine will add shipping cost to the total order. The best way to determine costs is to add an X-Carve Pro to your cart and enter the shipping address.
Note: The X-Carve Pro currently is only shipping to USA addresses, including USA territories and military bases. For details, see this guide: Can I purchase X-Carve Pro internationally?
What size workbench do you recommend for the machine?
We recommend 6’x6’ for the 4x4 and 6’x3’ for the 4x2.
What is included with my X-Carve Pro order?
- X-Carve Pro
- 1 year limited warranty
- Controller and cables
- Separate control with Pause,
- Resume, and Reset button controls, Z-Probe connection point and E-Stop
- Dust control system - Dust shoe, Hose, Arm
- Z-probe
- T-slot wasteboard with threaded inserts - (4x4 model)
- T-slot clamps (x4) - (4x4 model only)
- Cutting bits included: Planing bit
- Standard Threaded Insert Wasteboard Kit (4x2 model)
- Assembly tools (8) - 4ft level, Allen key set (1.5mm to 6mm), Torque wrench, Metric hex bit set, Metric socket set, 17mm wrench, Square
How long does it take to assemble the X-Carve Pro?
It takes less than 2 hours to assemble the X-Carve Pro.
What are the power requirements?
The X-Carve Pro plugs into a standard non-GFCI/GFI 120v outlet. Industrial-grade CNC machines that allow for the spindle speed to be controlled by the operator are powered by Variable Frequency Drives that are not compatible with GFCI outlets.
We do recommend the X-Carve Pro is on its own circuit, but the VFD for the spindle is integrated into the controller, so you'll only have one plug to put in your outlet.
What is the amp draw?
The rated amperage is 5 amps, and it will work on a standard 20 amp breaker, but it is capable of running on a standard 15A circuit. The actual amperage draw will depend on the the project and cut settings.
What is the temperature rating?
The X-Carve Pro recommended operating temperature rating is between 23 F and 104 F.
Billing
I need a different payment method (purchase order, split payments, physical check, etc.). What other options do you offer?
If you are unable to use one of the existing payment methods (either by credit card or Affirm financing) for X-Carve Pro, please contact help@inventables and we may be able to accommodate other payment methods on a case-by-case basis.
What if I order and need to cancel?
To cancel your order, please contact our Customer Success Team at (312) 775-7009 (Monday-Friday, 9am-5pm CST) or email us at help@inventables.com. If the order has already been shipped, we cannot guarantee a cancelation or a refund of the shipping charges.
Do you offer discounts for purchasing multiple X-Carve Pros?
If you are interested in purchasing multiple X-Carve Pros, please contact help@inventables.com and we will do our best to work with you on pricing.
When will my credit card be billed?
Your credit card will be billed once you place your order.
When will I be billed if I'm paying through Affirm?
If you finance your X-Carve Pro with Affirm, your first monthly payment is due approximately one month after your order is shipped.
Where can this be shipped?
We are currently only shipping to US addresses, including US territories and military bases.
Could I add an extended warranty later?
X-Carve Pro comes with a 1-year limited warranty that expires on the first anniversary of the date of delivery of the X-Carve Pro to you. An extended 3-year warranty can be added at the time of purchase when choosing your X-Carve Pro machine or up to 60 days after the ship date.
What is your return policy?
It is our preference to work directly with customers to fix any issues as quickly as possible to ensure all customers remain happy with their purchases and have a successful experience using our products.
If your machine is not performing as expected*, Inventables offers returns on X-Carve Pro machines on a case-by-case basis, excluding original and return shipping, within 30 days from delivery.
Full policy here.